Inteligencia emocional, satisfacción laboral y consumo de alcohol en el personal de enfermería / Emotional intelligence, job satisfaction and alcohol consumption in nursing staff

Resumen Objetivo: Conocer la relación de la inteligencia emocional (IE), satisfacción laboral y consumo de alcohol en el personal de enfermería que labora en un hospital de tercer nivel de atención. Materiales y métodos: Estudio descriptivo, transversal y correlacional. La muestra fue de 129 profesionales de enfermería que laboran en un hospital de tercer nivel, divididos en áreas críticas y no críticas. Los instrumentos utilizados fueron una Cédula de Datos Socio-demográficos, Trait Meta Mood Scale (TMMS-24), Cuestionario de Satisfacción Laboral S10/12 y AUDIT. Resultados: El 75% fueron mujeres, con estudios de licenciatura, más del 45% consumieron alcohol en la última semana. Se encontró que existe una relación positiva y significativa entre la inteligencia emocional y la satisfacción laboral (rs = .236, p < .001), también se encontró relación negativa y ssignificativa entre la satisfacción laboral y el consumo de alcohol (rs = -.195, p < .05). Conclusiones: Se muestran diferencias entre la IE, la satisfacción laboral y el consumo de alcohol en el personal de enfermería de acuerdo con el área en la que labora. Así mismo se observa la relación positiva entre la IE y la satisfacción llaboral, además de relación negativa entre satisfacción laboral y consumo de alcohol. Este estudio manifiesta la importancia de conocer a profundidad que factores impactan el cuidado que proporciona el personal de enfermería dentro de los servicios hospitalarios y cuáles son los métodos que utilizan para afrontarlos.

Abstract Objective: To know the relationship between emotional intelligence, job satisfaction and alcohol consumption in nursing staff working in a tertiary care hospital. Materials and methods: Descriptive, cross-sectional, and correlational study. The sample consisted of 129 nursing professionals who work in a third level hospital, divided into critical and non-critical areas. The instruments used were a Socio-demographic Data Sheet, Trait Meta Mood Scale (TMMS-24), Job Satisfaction Questionnaire S10/12 and AUDIT. Results: 75% were women, with undergraduate studies, more than 45% consumed in the last week. It was found that there is a positive and significant relationship between emotional intelligence and job satisfaction (rs = .236, p < .001), a negative and significant relationship was also found between job satisfaction and alcohol consumption (rs = -.195, p < .05). Conclusions: Differences are shown between EI, job satisfaction and alcohol consumption in nursing staff according to the area in which they work. Likewise, there is a positive relationship between EI and job satisfaction and a negative relationship between job satisfaction and alcohol consumption. This study demonstrates the importance of knowing in depth what factors impact the care provided by nursing staff within hospital services and what are the methods used to deal with them.

Inteligencia emocional como mediador del craving y el riesgo de recaída en adultos en tratamiento por consumo de alcohol

Objetivos: Analizar el efecto de craving sobre el riesgo de recaída en adultos en tratamiento por alcohol, considerando la Inteligencia Emocional Percibida (IEP) como mediador. Materiales y métodos: Estudio descriptivo, transversal, predictivo, de comprobación de modelo con análisis de mediación. La muestra fue de 274 adultos internos en Centros de Rehabilitación contra las Adicciones (CRCA). Los instrumentos utilizados fueron una Cédula de Datos Sociodemográficos, Cuestionario de Craving por Alcohol, Inventario de Cociente Emocional y Cuestionario de Variables Predictoras de Abandono y Adhesión al Tratamiento. Resultados: Existe una relación inversa entre la IEP, el riesgo de recaída (r = -,381, p <,001) y el craving (r = -,354, p <,001). El craving y el riesgo de recaída se relacionaron positivamente (r = ,218, p <,001). Se reporta un efecto total significativo del craving sobre el riesgo de recaída cuando es mediado por la IE, el cual explica el 11 % de la varianza (B = ,1389; t = 5,688; p <,001). Conclusiones: Los resultados de este estudio indican que IEP se asocia inversamente con el craving y el riesgo de recaída, además de que la IEP desempeña un papel significativo como mediador en esta relación. Esto sugiere que las personas con altos niveles de IEP disponen de más recursos para gestionar sus emociones, lo que podría ayudar a reducir las conductas de craving y, consecuentemente, sufrir un menor riesgo de recaída en el consumo de alcohol.

Objectives: To analyze the effect of craving on the risk of relapse in adults undergoing alcohol treatment, considering the Perceived Emotional Intelligence (PEI) as a mediator. Materials and methods: Descriptive, cross-sectional, predictive study, model checking with mediation analysis. The sample consisted of 274 adults interned in Rehabilitation Centers against Addictions (CRCA). The instruments used were a Sociodemographic Data Card, Alcohol Craving Questionnaire, Emotional Quotient Inventory and Questionnaire of Variables Predictors of Abandonment and Adherence to Treatment. Results: There is an inverse relationship between PEI, the risk of relapse (r = -, 381, p <,001) and craving (r = -, 354, p <,001). Craving and risk of relapse were positively related (r = ,218, p <,001). A significant total effect of craving on the risk of relapse is reported when mediated by EI, which explains 11% of the variance (B = ,1389; t = 5,688; p <,001). Conclusions: The results of this study indicate that PEI is inversely associated with craving and risk of relapse, and that PEI plays a significant role as a mediator in this relationship. This suggests the notion that people with high PEI levels have more resources to manage their emotions, which could help reduce craving behaviors and consequently, suffer a lower risk of relapse into alcohol consumption.

COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligence.

This study aimed to assess the moderating effect of emotional intelligence (EI) in the direct impact of the stress generated by the pandemic on work performance and counterproductive work behaviors (CWB) in a multioccupational sample of 1048 professionals (60.7% women). The participants filled the Wong and Law Emotional Intelligence Scale, the Impact of Event Scale 6 and the Individual Work Performance Questionnaire. The results proved a relationship between Covid stress, performance and EI, which has a moderating effect between the stress and both indicators of performance, even when sociodemographic variables were controlled. In essence, professionals with high levels of EI and low Covid stress showed the highest performance and the lowest CWB when compared to those who presented less emotional capabilities and higher stress. These results confirm the importance of EI in improving the effectiveness of work performance and reinforce the role of EI as a protective variable that can safeguard occupational health.

Health-Care Professionals Amid the COVID-19 Pandemic: How Emotional Intelligence May Enhance Work Performance Traversing the Mediating Role of Work Engagement.

Upon the eruption of COVID-19, frontline health-care workers confronted substantial workload and stress along with braving additional difficulties when performing at work. The main aim of this research was to assess the mediating role of work engagement in the direct impact of emotional intelligence on health-care professionals' work performance. A cross-sectional study was conducted in several Spanish hospitals during the second half of 2020. A total of 1549 health-care workers (62.1% women; mean age 36.51 years) filled the Wong and Law Emotional Intelligence Scale, the Utrecht Work Engagement Scale and the Individual Work Performance Questionnaire. Our findings demonstrated that work engagement plays a mediating effect between emotional intelligence and work performance, even when accounting for sociodemographic variables. Indeed, among the three constructs of engagement, vigor dimension (a1b1 = 0.09; CI: 0.06; 0.12; p < 0.01) emerges over dedication (a2b2 = 0.083; CI = 0.05, 0.1; p < 0.01) and absorption (a3b3 = 0.047; CI = 0.02, 0.07; p < 0.01) as the most decisive one. Herewith, it is apparent that professionals with a higher self-perception of emotional intelligence report stronger levels of engagement, thereby leading to greater performance overall. The present work evinces the necessity for proactively developing the emotional competencies of the health-care workforce, especially in high-emotional demand contexts.

Factores asociados con las lesiones percutáneas en personal de enfermería: una revisión sistemática / Factors associated with needlestick injuries in nurses: a systematic review

Objetivos: El objetivo del presente estudio fue determinar los principales factores relacionados con los accidentes cortopunzantes en el personal de enfermería. Material y Métodos: Este trabajo consiste en una revisión sistemática de los trabajos publicados entre 2007 y 2021 a través de cinco bases de datos; BVS, CINAHL, PUBMED, SciELO y Scopus. Un total 262 artículos fueron encontrados, dejando una selección final de 24 trabajos. Resultados: Los principales factores asociados a las punciones percutáneas fueron la carga de trabajo, la falta de material de seguridad, el número de horas trabajadas, la baja capacitación del profesional y el área donde se desempeña el trabajo. La tasa más alta de lesiones se produjo durante el reencapuchado de las agujas. Conclusiones: La revisión confirma la alta frecuencia con la que se dan las lesiones percutáneas entre los profesionales enfermeros, así como la variedad de factores de riesgo relacionados con estas lesiones, siendo el reencapuchado la acción más peligrosa (AU)

Objectives: The objective of this study was to determine the main factors related to sharps accidents in nursing personnel. Material and Method: This work consists of a systematic review of researches published between 2007 and 2021 through five databases; BVS, CINAHL, PUBMED, SciELO and Scopus. A total of 262 articles were found, leaving a final selection of 24 researches. Results: The main factors associated with percutaneous punctures were the workload, the lack of safety equipment, the number of hours worked, the low professional training and the area where the work was performed. The highest injury rate occurred during recapping of used needles. Conclusions: The review confirms the high frequency with which percutaneous injuries occur among nursing professionals, as well as the variety of risk factors related to these injuries, with recapping being the most dangerous action (AU)

La experiencia emocional de enfermeras de la Unidad de Hospitalización a Domicilio en cuidados paliativos: un estudio cualitativo exploratorio / The emotional experience of nurses in the Home Hospitalization Unit in palliative care: A qualitative exploratory study

Objetivo: Explorar las emociones experimentadas por las enfermeras de una Unidad de Hospitalización a Domicilio como resultado de su rol laboral. Método: Estudio exploratorio cualitativo, con enfoque desde la fenomenología para explorar experiencias y vivencias de la vida interior de las personas. Las participantes fueron 9enfermeras que desempeñaban su labor en la Unidad de Hospitalización a Domicilio. Se realizó un análisis de contenido cualitativo. Las unidades de significado fueron agrupadas en 13 códigos que, a su vez, se clasificaron en 4 categorías llamadas dimensión emocional, aspectos beneficiosos y angustiantes, vida laboral diaria y vida personal. Resultados: Las enfermeras que trabajan en cuidados paliativos sufren una exposición continua a situaciones traumáticas, aunque también refieren sentir emociones satisfactorias que compensan los momentos de angustia. Poseer recursos como formación en autocuidado y regulación emocional, así como contar con apoyo social, parece ser clave para prestar una atención de calidad y evitar la aparición de la fatiga por compasión. Conclusiones: Mantener el bienestar psicosocial en el lugar de trabajo resulta crucial para que los profesionales sanitarios dedicados a los cuidados paliativos puedan desempeñar su labor de la mejor forma posible.(AU)

Objective: To explore the emotions experienced by the nurses of a Home Hospitalization Unit as a result of their work role. Method: A qualitative exploratory study was carried out with a phenomenology approach to explore people's experiences and inner-life experiences. The participants were 9nurses working in the home hospitalization unit. An analysis of qualitative content was undertaken. Units of meaning were grouped into 13 codes that, in turn, were classified into 4 categories, emotional dimension, beneficial and distressing aspects, daily working life and personal life. Results: Nursing professionals working in palliative care suffer continuous exposure to traumatic situations, although they also report feeling satisfactory emotions that compensate for moments of distress. Having resources such as training in self-care and emotional regulation, as well as social support seems to be key to providing quality care and avoiding the onset of compassion fatigue. Conclusions: Maintaining psychosocial well-being in the workplace is crucial for palliative care nurses to be able to undertake their work in the best possible way.(AU)

COVID-19 Pandemic as a Traumatic Event and Its Associations with Fear and Mental Health: A Cognitive-Activation Approach.

The COVID-19 global pandemic still represents a major threat with detrimental health consequences. Analyzing the psychological outcomes, COVID-19 could be interpreted as a collective traumatic event that can generate symptoms related to post-traumatic stress disorder (PTSD). Considering this, the purpose of this paper is twofold: first, to investigate the relationship between intrusive thoughts and fear related to the COVID-19 pandemic and between intrusive thoughts and mental health; second, to test the mediating role of hyperarousal and avoidance in these two relationships. In order to reach these aims, the present study investigated these relationships and tested a mediation model in two cross-sectional studies in Italy. Altogether, 627 individuals and 495 workers completed an online survey for study 1 and study 2, respectively. Mediation analyses were performed via the SPSS macro PROCESS; the significance of total, direct, and indirect effect was tested via bootstrapping. The results showed that within the PTSD framework, hyperarousal compared with avoidance mediated the relationship between intrusion and the analyzed outcomes. In conclusion, the present study provided empirical evidence for the influence of hyperarousal on individual consequences such as fear of COVID-19 and mental health. Research, as well as theoretical and practical implications, are discussed.

Economic Stress at Work: Its Impact over Absenteeism and Innovation.

Economic stress has been recognized as a major threat to the well-being and performance of workers, especially during times of global economic crisis. An interesting and relatively unexplored research topic concerns the associations between economic stress and employee job outcomes such as innovative behaviors, indispensable for business survival. The aim of the present study was to investigate the relationship between economic stress, absenteeism and innovation. We considered both a direct and a mediation hypothesis and hypothesized that economic stress can have a negative influence on innovation directly and indirectly through increased absenteeism. A cross-sectional study was performed during 2018 and 2019 in an Italian food factory. A sample of 578 employees completed the Stress Questionnaire, the Janssen's nine-item scale and a single-item regarding absenteeism. All relationships are supported by empirical data. As expected, the results indicated that economic stress is negatively related to innovation and positively related to absenteeism, which, in turn, plays a mediating role in the relationship between economic stress and innovative behavior. Herewith, those employees with higher levels of economic stress show higher levels of absenteeism contributing at the same time to a decrease in innovative behaviors. These findings show the importance of economic stress in understanding individual work outcomes and highlight the need to promote adequate intervention programs.

The emotional experience of nurses in the Home Hospitalization Unit in palliative care: A qualitative exploratory study.

OBJECTIVE: To explore the emotions experienced by the nurses of a Home Hospitalization Unitas a result of their work role. METHOD: A qualitative exploratory study was carried out with a phenomenology approach toexplore people's experiences and inner-life experiences. The participants were 9 nurses workingin the home hospitalization unit. An analysis of qualitative content was undertaken. Units ofmeaning were grouped into 13 codes that, in turn, were classified into 4 categories, emotionaldimension, beneficial and distressing aspects, daily working life and personal life. RESULTS: Nursing professionals working in palliative care suffer continuous exposure to traumaticsituations, although they also report feeling satisfactory emotions that compensate for momentsof distress. Having resources such as training in self-care and emotional regulation, as well associal support seems to be key to providing quality care and avoiding the onset of compassionfatigue. CONCLUSIONS: Maintaining psychosocial well-being in the workplace is crucial for palliative care nurses to be able to undertake their work in the best possible way.

Could Emotional Intelligence Ability Predict Salary? A Cross-Sectional Study in a Multioccupational Sample.

The study of emotional intelligence (EI) in work environments is a trending topic. However, few studies have examined the relationship between EI and salary. Therefore, the presented research aims to analyze the influence of EI on salary using a multioccupational sample. The participants were 785 subjects aged between 18 and 58 years (M = 39.41; SD = 10.95). EI ability was measured using the Mobile Emotional Intelligence Test (MEIT), while the salary was collected together with other sociodemographic variables in a questionnaire created ad hoc. After controlling for the age, gender, social class, educational level, and work experience variables, the results of correlation and regression analysis showed that participants with higher EI and emotional-repair capacity generally have higher salary. These findings provide preliminary evidence that EI is a relevant variable in achieving career success. The ability to channel and manage emotions could help employees develop stronger interpersonal relationships, leading to higher positions and greater financial compensation.

The emotional experience of nurses in the Home Hospitalization Unit in palliative care: A qualitative exploratory study. / La experiencia emocional de enfermeras de la Unidad de Hospitalización a Domicilio en cuidados paliativos: un estudio cualitativo exploratorio.

OBJECTIVE: To explore the emotions experienced by the nurses of a Home Hospitalization Unit as a result of their work role. METHOD: A qualitative exploratory study was carried out with a phenomenology approach to explore people's experiences and inner-life experiences. The participants were 9nurses working in the home hospitalization unit. An analysis of qualitative content was undertaken. Units of meaning were grouped into 13 codes that, in turn, were classified into 4 categories, emotional dimension, beneficial and distressing aspects, daily working life and personal life. RESULTS: Nursing professionals working in palliative care suffer continuous exposure to traumatic situations, although they also report feeling satisfactory emotions that compensate for moments of distress. Having resources such as training in self-care and emotional regulation, as well as social support seems to be key to providing quality care and avoiding the onset of compassion fatigue. CONCLUSIONS: Maintaining psychosocial well-being in the workplace is crucial for palliative care nurses to be able to undertake their work in the best possible way.

Corrigendum to "COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligence" [Personality and Individual Differences 180 (2021) 1-8/110986].

[This corrects the article DOI: 10.1016/j.paid.2021.110986.].

Leaving the teaching profession: examining the role of social support, engagement and emotional intelligence in teachers' intentions to quit / Dejar la profesión docente: análisis del papel del apoyo social, el engagement y la inteligencia emocional en la intención de abandono del profesorado

The study aimed to test mediator and moderator factors in the relationship between workplace social support (i.e., perceived support from colleagues and supervisors) and intentions to quit in a sample of teaching professionals. Specifically, utilizing job-demands-resources theory to focus on social support, we examined whether work engagement mediated the relationship between workplace social support and intentions to quit. Moreover, the potential moderator role of emotional intelligence in the proposed model was tested. The study sample comprised 1,297 teaching professionals (64.8% females) working as preschool, primary, and secondary teachers in several centers in eastern and southern Spain. The main results demonstrated that work engagement totally mediated the relationship between social support from colleagues/supervisors and intentions to quit. The findings showed that teachers' levels of emotional intelligence significantly moderated the indirect paths between perceived support from colleagues/supervisors and intentions to quit. Teachers with the lowest levels of work engagement reported low support from colleagues or supervisors, togetherwith low emotional intelligence. Similarly, highest intentions to quit was reported by those teachers reporting low work engagement and low emotional intelligence. Finally, we discuss the relevance of these findings for basic and applied research seeking to retain a more engaged teaching force

Este estudio pretende evaluar los factores mediadores y moderadores en la relación entre el apoyo social organizacional (apoyo percibido de compañeros y supervisores) y los niveles de intención de abandono en una muestra de profesionales de la enseñanza. Específicamente, usando la teoría de demandas y recursos laborales y centrándose en el apoyo social, se examina si el engagement laboral media la relación entre apoyo social organizacional e intención de abandono. Además, se analiza el posible papel moderador de la inteligencia emocional en el modelo propuesto. La muestra del estudio esta compuesta por 1,297 profesionales de la enseñanza (64.8% mujeres) que trabajaban como docentes de Infantil, Primaria y Secundaria en varios centros del este y sur de España. Los resultados principales demostraron que el engagement laboral mediaba totalmente la relación entre el apoyo social de compañeros y supervisores y la intención de abandono. Los hallazgos mostraron que el nivel de inteligencia emocional de los docentes moderaba significativamente las relaciones indirectas entre el apoyo percibido de compañeros y supervisores y la intención de abandono. Los docentes con un nivel más bajo de engagement laboral informaron de bajo apoyo de compañeros y supervisores, así como de un bajo nivel de inteligencia emocional. Igualmente, aquellos docentes con bajo engagement laboral y baja inteligencia emocional informaron de mayores niveles de intención de abandono. Finalmente, se discute la importancia de estos hallazgos para la investigación básica y aplicada enfocada a la retención de un capital docente comprometido

In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout.

Previous research has highlighted the connection between emotional intelligence (EI) and work performance. However, the role of job burnout in this context remains relatively unexplored. This study aimed to examine the mediator role of burnout in the relationship between EI and work performance in a multioccupational sample of 1197 Spanish professionals (58.6% women). The participants completed the Wong and Law Emotional Intelligence Scale, the Maslach Burnout Inventory, and the Individual Work Performance Questionnaire. As expected, the results demonstrated a positive relationship between EI and performance, and a negative relationship with burnout, which has a mediator effect in the relationship between EI and work performance. Professionals with high levels of IE and low burnout reported the highest performance. Multiple mediation analyses showed that employees' EI was indirectly connected to work performance via professional efficacy and exhaustion, even when controlling the effects of sociodemographic variables. The same pattern was found when multiple mediations were conducted for each EI dimension. These findings demonstrate the importance of burnout in understanding work performance and emphasize the role of EI as a protective variable which can prevent the development or chronic progression of workers' burnout.