Patient satisfaction and digital health in primary health care: a scoping review protocol.

Introduction: Using digital health in primary health care (PHC) contributes to reducing costs and travel time, achieving global development goals, improving access, quality and longitudinality of care, and managing health crises. Its evaluation must go beyond the technical-operational aspects to include patient satisfaction, a key element in assessing the quality of care. Objective: To identify and map patient satisfaction (expectations, desires, cultural values) about the adoption of digital health strategies and assess their impact on the quality of care in PHC. Methods: The review will follow the recommendations proposed by the Joanna's Briggs Institute (JBI) manual, the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR) and the methodology proposed by Arksey and O'Malley and Levac et al. and will be conducted in nine stages. The search will be conducted in health studies databases (MEDLINE via PubMed, EMBASE, CINAHL, Web of Science, and BVS), gray literature, and preprint repositories (Google Scholar and MedRxiv). Two reviewers will select the studies, and the third will analyze possible conflicts. The inclusion criteria comprise studies that have been made available in their entirety, whether they are primary studies or short communications, as well as the following materials extracted from the gray literature: preprints, manuals, government documents, books, guidelines, theses and dissertations. Exclusion criteria include literature reviews, abstracts, books, conference archives, letters to the editor, duplicates and opinion articles. Data will be analyzed by content analysis and inferential statistics. This protocol is registered on the Open Science Framework (OSF) under DOI 10.17605/OSF.IO/PUJDB. Results: The study aims to understand aspects related to the expectations, desires, and cultural values of patients from different countries, as well as the strengths and critical nodes of the use of digital health on the quality of care in PHC.

Preparation and validation of the instrument "QualiAPS digital-Brazil" for assessing digital health care in primary health care: a required tool.

Introduction: The use of Information and Communication Technologies in the field of health is increasing across the world, demarcating the field of digital health. The goal of this study is to formulate and validate a matrix of indicators, design assessment scripts and indicate data collection techniques for assessing the quality of digital health care in Brazilian Primary Health Care (PHC). Methodology: This is a validation study divided into three phases: preparation of the instrument, analysis of validity and pilot study. The instrument was prepared based on the PHC assessment model from a literature review; the analysis of validity used the Delphi technique associated with the nominal group and the evidence from the literature reference. In the pilot study, audio-recorded interviews were conducted with strategic primary care actors. Results: The matrix of indicators "QualiAPS Digital-Brazil" introduces a set of 37 indicators, distributed into three distinct components and their respective dimensions. The component "Structure" includes the dimension "Resources"; the component "Processes" includes the dimensions "Technical," "Organizational" and "Relational"; and the component "Results" includes the dimensions "Short-Term Results" and "Medium-Term Results." The general values obtained for CVI and IRR were 0.89 and 1.00; respectively. Therefore, it was possible to design assessment scripts and indicate qualitative data collection techniques for assessing digital health in Brazilian PHC. Conclusion: The instrument presented was validated regarding its relevance, content and theoretical support to evaluate the quality of digital health care, supporting decision-making by managers and health professionals in the search for improving remote primary care provided to the population.

Digital home care interventions and quality of primary care for older adults: a scoping review.

BACKGROUND: Population aging is forcing the transformation of health care. Long-term care in the home is complex and involves complex communication with primary care services. In this scenario, the expansion of digital health has the potential to improve access to home-based primary care; however, the use of technologies can increase inequalities in access to health for an important part of the population. The aim of this study was to identify and map the uses and types of digital health interventions and their impacts on the quality of home-based primary care for older adults. METHODS: This is a broad and systematized scoping review with rigorous synthesis of knowledge directed by the guidelines of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR). The quantitative data were analyzed through descriptive statistics, and the qualitative data were analyzed through basic qualitative content analysis, considering the organizational, relational, interpersonal and technical dimensions of care. The preliminary results were subjected to consultation with stakeholders to identify strengths and limitations, as well as potential forms of socialization. RESULTS: The mapping showed the distribution of publications in 18 countries and in the Sub-Saharan Africa region. Older adults have benefited from the use of different digital health strategies; however, this review also addresses limitations and challenges, such as the need for digital literacy and technological infrastructure. In addition to the impacts of technologies on the quality of health care. CONCLUSIONS: The review gathered priority themes for the equitable implementation of digital health, such as access to home caregivers and digital tools, importance of digital literacy and involvement of patients and their caregivers in health decisions and design of technologies, which must be prioritized to overcome limitations and challenges, focusing on improving quality of life, shorter hospitalization time and autonomy of older adults.

Acompanhamento dermatológico de enfermagem na estratégia saúde da família: um relato de experiência / Dermatological nursing care in the family health strategy: an experience report / Cuidados de enfermería dermatológica en la estrategia de salud familiar: informe de una experiencia

O desenvolvimento de lesões por pressão vem sendo um tema bastante discutido dentro e fora do âmbito hospitalar, sendo considerado um indicador de qualidade da assistência hospitalar, quando o aparecimento ocorre mediante uma internação. Cabe ao enfermeiro o acompanhamento dermatológico, avaliação e prescrição de coberturas e correlatos, consoante o estágio da lesão por pressão. Por esta razão, este estudo teve como objetivo descrever a experiência de graduandos de enfermagem durante acompanhamento dermatológico de uma pessoa idosa. Trata-se de um estudo descritivo do tipo relato de experiência realizado entre os meses de fevereiro e maio de 2021. Através da experiência relatada neste estudo, foi possível compreender a complexidade e relevância do cuidado humanizado, e os desafios enfrentados pelo enfermeiro da Estratégia Saúde da Família nos cuidados à pessoa idosa com lesão por pressão. Do ponto de vista acadêmico, essa experiência proporcionou aos alunos confrontar os conhecimentos teóricos acerca do assunto, além de incorporar a importância do olhar holístico para o usuário.

The development of pressure injuries has been a much discussed topic inside and outside the hospital environment, being considered an indicator of the quality of hospital care when the appearance occurs during hospitalization. The trained nurse is responsible for dermatological follow-up, evaluation and prescription of dressings and related items, depending on the stage of the pressure injury. For this reason, this study aimed to describe the experience of nursing students during the dermatological follow-up of an elderly person. This is a descriptive study of the experience report type carried out between the months of February and May 2021. Through the experience reported in this study, it was possible to understand the complexity and relevance of humanized care, and the challenges faced by nurses in the Health Strategy of the Family in the care of the elderly with pressure injuries. From an academic point of view, this experience allowed students to confront theoretical knowledge about the subject, in addition to incorporating the importance of a holistic view for the user.

El desarrollo de las lesiones por presión ha sido un tema muy discutido dentro y fuera del ámbito hospitalario, siendo considerado un indicador de la calidad de la atención hospitalaria cuando su aparición ocurre durante la hospitalización. La enfermera capacitada es responsable del seguimiento dermatológico, evaluación y prescripción de apósitos y artículos relacionados, según la etapa de la lesión por presión. Por eso, este estudio tuvo como objetivo describir la experiencia de estudiantes de enfermería durante el seguimiento dermatológico de una persona mayor. Se trata de un estudio descriptivo del tipo relato de experiencia realizado entre los meses de febrero y mayo de 2021. A través de la experiencia relatada en este estudio fue posible comprender la complejidad y relevancia del cuidado humanizado, y los desafíos enfrentados por los enfermeros en el Estrategia Salud de la Familia en el cuidado del anciano con lesiones por presión. Desde el punto de vista académico, esta experiencia permitió a los estudiantes confrontar conocimientos teóricos sobre el tema, además de incorporar la importancia de una mirada holística para el usuario.

Digital health interventions and quality of home-based primary care for older adults: A scoping review protocol.

Introduction: The use of digital health interventions has expanded, particularly in home-based primary care (HBPC), following the increase in the older adult population and the need to respond to the higher demand of chronic conditions, weakness and loss of autonomy of this population. There was an even greater demand with COVID-19 and subsequent isolation/social distancing measures for this risk group. The objective of this study is to map and identify the uses and types of digital health interventions and their reported impacts on the quality of HBPC for older adults worldwide. Methods and analysis: This is a scoping review protocol which will enable a rigorous, transparent and reliable synthesis of knowledge. The review will be developed from the theoretical perspective of Arksey and O'malley, with updates by Levac and Peters and respective collaborators based on the Joanna Briggs Institute manual, and guided by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA-ScR). Data from white literature will be extracted from multidisciplinary health databases such as: the Virtual Health Library, LILACS, MEDLINE/PubMed, Scopus, Web of Science, Cinahl and Embase; while Google Scholar will be used for gray literature. No date limit or language restrictions will be determined. The quantitative data will be analyzed through descriptive statistics and qualitative data through thematic analysis. The results will be submitted to stakeholder consultation for preliminary sharing of the study and will later be disseminated through publication in open access scientific journals, scientific events and academic and community journals. The full scoping review report will present the main impacts, challenges, opportunities and gaps found in publications related to the use of digital technologies in primary home care. Discussion: The organization of this protocol will increase the methodological rigor, quality, transparency and accuracy of scoping reviews, reducing the risk of bias.