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1.
Eur J Trauma Emerg Surg ; 38(2): 119-27, 2012 Apr.
Artigo em Inglês | MEDLINE | ID: mdl-26815828

RESUMO

PURPOSE: The aim of our study was to analyze the pattern of injuries, hospital care, and outcome of the victims of suicide bomb attacks in Pakistan. METHODS: This prospective, cohort study was conducted at the Combined Military Hospital Rawalpindi during the last 3 years. Seriously injured patients in the "immediate category" were resuscitated in the emergency operation theater adjacent to the emergency room and, after resuscitation, the patients were transferred to the main operation theaters, where consultant surgeons were available. RESULTS: During the study period, 1,296 terrorist victims presented to the emergency department and (86.9%) were admitted, with a mean hospital stay of 8.2 ± 2.1 days. The majority of patients arrived by ambulance (91%) and only 38 (3%) were evacuated by air. Penetrating splinter injuries were the most prevalent (87%), and 29% patients also had associated injuries. Open bone fractures were found in 48% and 42% had injured hollow and solid viscous. Overall, 33% of patients had thoracic injuries and neuro-trauma was observed in 16% of the study population. Deafness was a feature in 33% patients, 121 had to undergo limb amputations, and mortality remained in 7% of patients. CONCLUSION: Most of the problems encountered were logistic in nature. Early evacuation of the victims remains pivotal in saving lives. The major causes of death in peripheral patients was hypovolemic shock, sepsis, and hypothermia. Mortality and morbidity can be enhanced by ample fluid resuscitation, tetanus prophylaxis, and proficient first aid at the site of injury.

2.
Health Mark Q ; 17(3): 77-88, 2000.
Artigo em Inglês | MEDLINE | ID: mdl-11010221

RESUMO

The objective of this study is to examine the applicability of process reengineering in a healthcare operational environment. The intake process of a mental healthcare service delivery system is analyzed systematically to identify process-related problems. A methodology which utilizes an open system orientation coupled with process reengineering is utilized to overcome operational and patient related problems associated with the pre-reengineered intake process. The systematic redesign of the intake process resulted in performance improvements in terms of cost, quality, service and timing.


Assuntos
Serviços de Saúde Mental/organização & administração , Inovação Organizacional , Análise de Sistemas , Eficiência Organizacional , Auditoria Administrativa/métodos , Organizações sem Fins Lucrativos/organização & administração , Avaliação de Processos em Cuidados de Saúde/métodos , Design de Software , Tennessee
4.
Artigo em Inglês | MEDLINE | ID: mdl-10351020

RESUMO

The utilization of total quality management (TQM) is advocated by some experts, as a partial remedy to the ills of the healthcare industry. However, some healthcare administrators are not yet sold on TQM. Some healthcare administrators still question the impact of TQM on the operational, financial and strategic health of their institutions. They consider the investment in TQM as unjustifiable because the return on such investment in their mind is questionable. This study illustrates how the constant market share model can be utilized to show the competitive benefits of TQM. Based on the results of this study, it is concluded that the fears of some healthcare administrators are unfounded. Not only that TQM does not compromise organizational effectiveness, but it actually improves it, as it contributes to increasing market share.


Assuntos
Administração Hospitalar/economia , Unidades Hospitalares/estatística & dados numéricos , Gestão da Qualidade Total/economia , Benchmarking , Área Programática de Saúde/economia , Área Programática de Saúde/estatística & dados numéricos , Competição Econômica , Setor de Assistência à Saúde , Administração Hospitalar/normas , Administração Hospitalar/estatística & dados numéricos , Modelos Econométricos , Estados Unidos
5.
Health Care Manage Rev ; 24(1): 45-56, 1999.
Artigo em Inglês | MEDLINE | ID: mdl-10047978

RESUMO

Recent marketplace realities and trends have forced health care institutions to adopt strategic orientations that stress a customer focus. Central to such strategic orientations is the effective utilization of service quality practices and philosophies. Toward that end, this research offers health care institutions an affordable methodology. A real-life application of the rapid assessment methodology (RAM) in a health care operational setting is presented. Finally, a framework to guide the implementation of the RAM methodology is outlined and explored.


Assuntos
Comportamento do Consumidor , Administração Hospitalar/normas , Avaliação de Programas e Projetos de Saúde/métodos , Gestão da Qualidade Total/métodos , Grupos Focais , Setor de Assistência à Saúde/tendências , Humanos , Liderança , Design de Software , Sudeste dos Estados Unidos
6.
Health Mark Q ; 17(1): 59-81, 1999.
Artigo em Inglês | MEDLINE | ID: mdl-11066723

RESUMO

Several of the manufacturing-based philosophies, techniques and tools, such as Total Quality Management (TQM), Continuous Improvement (CI), Business Process Reengineering (BPR) and Time-based Competition (TBC) have been successfully adapted for use within the service sector. Diverse service industries including airlines, insurance, food services and hospitality have increased customer satisfaction and performance through the use of the quality driven, manufacturing-based philosophies. This article explores the reasons for the limited success of TQM/CI, BPR, TBC and benchmarking within the health care industry. Sixteen barriers to change are identified, possible counter-measures to these barriers are outlined and two conceptual frameworks are offered as possible facilitators of change for the health care industry.


Assuntos
Benchmarking , Comportamento do Consumidor , Setor de Assistência à Saúde/normas , Gestão da Qualidade Total , Setor de Assistência à Saúde/organização & administração , Necessidades e Demandas de Serviços de Saúde , Humanos , Indústrias , Marketing de Serviços de Saúde , Inovação Organizacional , Avaliação de Processos e Resultados em Cuidados de Saúde , Relações Profissional-Paciente , Estados Unidos
7.
Health Mark Q ; 15(3): 61-84, 1998.
Artigo em Inglês | MEDLINE | ID: mdl-10181447

RESUMO

The face of the healthcare industry has changed dramatically over the last few years. This study examines the literature related to Total Quality Management (TQM) and Benchmarking (BM) applications in healthcare. Recommendations for healthcare managers and administrators, as they chart operational and strategic directions for their organization, are provided. In this context, a conceptual framework which stresses the significance of viewing the healthcare organization as an open system is provided. The framework underscores the fact that TQM and BM efforts should not be viewed in isolation. Rather, these efforts should be viewed as an integral part of the operational and strategic facets of the healthcare organization.


Assuntos
Benchmarking , Gestão da Qualidade Total , Difusão de Inovações , Pesquisa sobre Serviços de Saúde , Administração Hospitalar/normas , Joint Commission on Accreditation of Healthcare Organizations , Estudos de Casos Organizacionais , Estados Unidos
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