Employee assistance program services for intimate partner violence and client satisfaction with these services.
J Occup Environ Med
; 52(8): 819-26, 2010 Aug.
Article
em En
| MEDLINE
| ID: mdl-20657305
ABSTRACT
OBJECTIVE:
To describe intimate partner violence (IPV) services available through employee assistance programs (EAPs) and determine women's satisfaction with these services.METHODS:
A mixed-methods study consisting of semistructured telephone interviews with 28 EAPs about IPV-related services and a national web-based survey of 1765 women regarding their interactions with EAPs when seeking IPV-related assistance. Data were collected in the fall of 2008.RESULTS:
EAPs provide fairly extensive services to individuals experiencing IPV. Satisfaction with EAP services for IPV was significantly associated with annual income and the type of help received from the EAP, but not with type of IPV experienced. EAP representatives described challenges with accurately identifying IPV victims and women expressed concerns with confidentiality.CONCLUSIONS:
Future efforts to enhance the ability of EAPs to respond effectively to IPV should address confidentially and strengthen how IPV-related assistance is delivered.
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Maus-Tratos Conjugais
/
Satisfação do Paciente
/
Serviços de Saúde do Trabalhador
Tipo de estudo:
Qualitative_research
Aspecto:
Determinantes_sociais_saude
Limite:
Adolescent
/
Adult
/
Aged
/
Female
/
Humans
/
Middle aged
Idioma:
En
Revista:
J Occup Environ Med
Assunto da revista:
MEDICINA OCUPACIONAL
/
SAUDE AMBIENTAL
Ano de publicação:
2010
Tipo de documento:
Article
País de afiliação:
Estados Unidos