Application effect of WeChat intervention in patients with musculoskeletal injuries in emergency department / 重庆医学

ABSTRACT

Objective To explore the effect of WeChat intervention on mood ,coping style and satisfaction of the patients with musculoskeletal injury in emergency department .Methods Seventy-six patients with acute musculoskeletal injury in the emer-gency department of a grade 3A hospital in Zhengzhou City from September 2016 to March 2017 were selected and randomly divided into the control group and intervention group ,38 cases in each group .The control group was given the conventional guidance ,health education and telephone follow up ;while on this basis ,the intervention group received the musculoskeletal injury related information with WeChat sent by the emergency informatization research group ,the personalized guidance and answering the patient′s questions by network communication were performed .The mood ,coping style and patient satisfaction after 1 week intervention were com-pared between the two groups .Results The Brief Profile of Mood State score after 1 week intervention in the intervention group was (41 .55 ± 8 .40) points and the Grogan Patient Satisfaction Questionnaire score was (83 .45 ± 8 .07) ,which were lower than (46 .13 ± 9 .37) points and (94 .58 ± 9 .49) points ,the difference was statistically significant (P<0 .05);in the intervention group , the face-face coping ,avoidance coping and surrender coping were significantly improved (P<0 .05) .Conclusion After 1 weeks of in-tervention ,patients in the intervention group were better than those in the control group in mood ,medical coping and satisfac-tion ,It is a kind of intervention method worthy of popularization .