Study on the strategies of improving the timeliness of hospital consultations / 中华医院管理杂志
Chinese Journal of Hospital Administration
; (12): 1004-1006, 2019.
Article
em Zh
| WPRIM
| ID: wpr-799992
Biblioteca responsável:
WPRO
ABSTRACT
Consultation system is one of the eighteen core systems. Excellent consultation supervision can assist clinical departments to maximize cooperation efficiency. This article, concentrating on timeliness, built an individual-group-organization model based on the organizational behavior theory and actual conditions, and took management actions from three aspects, including changing personal behavior attitude, adjusting organizational performance plan and establishing task-based groups. Timeliness data in October and November 2018 were selected retrospectively one month before and one month after the new actions. The timely rate of consultation increased from 76.69% to 82.62% with a significant difference(P=0.000 2).
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Base de dados:
WPRIM
Idioma:
Zh
Revista:
Chinese Journal of Hospital Administration
Ano de publicação:
2019
Tipo de documento:
Article