Investigation and analysis on the pressure and stressors of pediatric medical staff of a children′s hospital / 中华医院管理杂志

ABSTRACT

Objective:To provide effective measures and suggestions for alleviating the pressure on pediatric medical workers and improve hospital management system, by means of investigating the working behavior, attitude and stress status of pediatric medical staff, and analyzing the influencing factors.Methods:From March to October 2017, case studies and questionnaires were used to comprehensively analyze the sources of work stress and stress of pediatric medical staff. A total of 375 valid samples were included. Inter-group comparison was conducted through correlation analysis and independent sample t test. Results:From such aspects as the psychological contract, organizational fairness, organizational transparency, age, and seniority, the main sources of pressure for pediatric medical workers were analyzed, and it was found that organizational fairness, organizational transparency, and seniority had a greater impact on the pressure. Perceived stress was negatively correlated with organizational equity( r=-0.13, P<0.05), negatively correlated with organizational transparency( r=-0.11, P<0.05), and positively correlated with years of employment( r=0.11, P<0.05). The perceived degree of organizational fairness of the high pressure personnel( M=4.71)was lower than that of the low pressure personnel( M=5.07), the perceived transparency of the high pressure personnel( M=4.47)was lower than that of the low pressure personnel( M=4.71), and the working years of the high pressure personnel( M=11.35)were higher than that of the low pressure personnel( M=9.18). Conclusions:Pediatric medical staff were under great pressure at work. It was suggested to improve the management concept and system of the hospital, and work positively to cope with the pressure so as to enhance staff satisfaction and sense of belongings.