The effects of an intervention program on psychosocial factors and consequences during the COVID-19 pandemic in a Chilean technology services company: A quasiexperimental study.

Background and Aims: During the COVID-19 pandemic, mental health became a relevant factor in people's performance within organizations. The aim of this study was to analyze the effects of an organizational intervention program on the psychosocial factors of demands, resources, and the consequences of psychosocial risks in a technology services company during the COVID-19 pandemic. Methods: A quasiexperimental study was carried out with 105 employees who took part in an 8-week intervention program divided into two large stages. Pre- and postmeasurements were collected using the UNIPSICO Questionnaire, considering its factors of demands, resources, and consequences of psychosocial risks. The Spanish Burnout Inventory (SBI) was also included. Results: The results showed significant improvements in the perception of the following psychosocial demand factors: Role conflict (p < 0.001), Role ambiguity, workload, interpersonal conflicts (p < 0.05). In the resource factors: autonomy, work social support, feedback (p < 0.001) Resources at work, transformational leadership, and self-efficacy (p < 0.05). In addition, all the consequences of psychosocial risks have improvements: Indolence, emotional exhaustion, and job satisfaction (p < 0.001), Burnout syndrome, enthusiasm toward the job, and psychosomatic problems (p < 0.05), except the Guilt dimension of the SBI. Conclusion: We can conclude that the program was effective and that the study limitations should be improved in future studies.

Caracterización de la cultura de seguridad en función del tipo de tarea que desempeñan los trabajadores / Characterization of safety culture by job tasks performed by workers

En el presente estudio se investigaron las diferencias existentes entre las distintas dimensiones que componen el instrumento de percepción de Cultura Positiva de Fernández-Montes dentro de una organización en función de las áreas de negocio que existen en la misma. El estudio es transversal y la muestra estuvo formada por 490 personas de los cuales el 64,7% eran hombres y el 35,3% mujeres y con edades que fluctuaban entre los 18 y 64 años participaron voluntariamente en el estudio. Se encontraron buenos indicadores de confiabilidad del instrumento y principalmente cuatro diferencias estadísticamente significativas en las dimensiones que tienen que ver principalmente con los procesos básicos de los sistemas de gestión de seguridad en la organización, por ejemplo Formación sobre riesgos laborales, Planificación Preventiva, Planificación de la emergencia y por último Actitud de la dirección hacia la gestión. Se invita a realizar estudios para relacionar los indicadores de accidentalidad y la cultura de seguridad positiva para poder prevenir por medio de estas intervenciones(AU)

We investigated differences among the different dimensions that make up the Perception of Positive Culture developed by Fernández-Montes, for use in organizations by their different business areas. The sample for this cross-sectional study consisted of 490 people, 64.7% of whom were men and 35.3% women, ranging in age from 18 to 64 years, and who participated voluntarily in the study. The reliability of the instrument was good. There were four statistically significant differences in the dimensions, dealing mainly with the basic processes of the organizational safety management systems: training on occupational risks, preventive planning, emergency response planning, management attitudes on management. We encourage the use of this safety culture instrument in other studies(AU)

Estudios sobre burnout y carga mental en conductores del transporte público de Chile (Transantiago) / Studies on burnout and mental workload in drivers of public transportation in chile (Transantiago)

Objetivo: Conocer los niveles de Burnout y Carga mental en una muestra de conductores del transporte público de Chile (Transantiago), y la posible relación entre estas variables. Material y Métodos: La muestra del estudio la componen 112 conductores de transporte público de la ciudad de Santiago de Chile. Los instrumentos utilizados fueron el CESQT y el NASA-TLX (Task Load Index). Los análisis descriptivos y correlacionales se realizaron mediante el programa SPSS 22. Resultados: Confirmaron la hipótesis, Burnout se correlaciona con Carga mental, pues los niveles del síndrome se asociaron positiva y significativamente. Todas las subescalas presentaron valores de consistencia interna superiores a 0,70. La prevalencia del Burnout fue del 23,22% para el Perfil 1 y un 6,25% para el nivel clínico (Perfil 2) (Gil-Monte, 2005). Conclusiones: Los niveles de Burnout en la muestra recabada, de acuerdo a la literatura internacional, es alto, y se confirma la importancia de estos fenómenos en la salud mental de los conductores del transporte público de Santiago de Chile.

Objective: Knowing Burnout levels and mental workload in a sample of drivers of public transportation in Chile (Transantiago), and the possible relationship between these variables. Material and Methods: The study sample comprised 112 public transportation drivers in the city of Santiago de Chile. The instruments used were the CESQT and NASA TLX (Task Load Index). Descriptive and correlational analyzes were performed using the SPSS 22 program. Results: The results confirmed the hypothesis, Burnout correlates with mental workload, as levels of the syndrome were associated positively and significantly. All subscales had internal consistency values higher than 0,70. Burnout prevalence was 23,22% for Profile 1 and 6,25% for the clinical level (Profile 2) (Gil-Monte, 2005). Conclusions: Burnout levels in the sample collected, according to the international literature, are high, and the importance of these phenomena on the mental health of drivers of public transport is confirmed in Santiago, Chile.